FAQ

For Fantasy Pins:

When will my pin ship?

Presale pins will take about 1-4 months to ship. There is really no expected date so please keep this in mind when placing a preorder! 

In hand sale pins will ship by next business day! 
 

*In Hand Sales And Preorders that are Combined In One Order Will Ship Once the Preorder Pin Arrives! If you’d like them to ship separately please email or message me on instagram! 

Will there be a pin group?

All updates will be on my story. For any questions on where pins are in production please refer to my highlights on my page or direct message!

What does the process of preordering look like? 

Once a pre-order all updates will be available on my story. You will be informed about all updates when they’re sent over to me from my manufacturer.
First step of the process is art work confirmation, once confirmed, the molds for each pin will be proceeded to be made. 
Next step would be the coloring of each enamels for each pin! These may look a little rough at first but once then electroplating occurs the colors will pop!
After this procedure plating, screen/uv printing will take place! Once all is checked off quality check to make sure we have the right count, and minimum flaws are noticeable will occur before being shipped off to me! 
Always feel free to ask any questions in the chat!

I do my best to inspect each and every pin before being sent out to make sure there perfect! Please keep in mind that these are all handmade and there may be small flaws on each pin! 

There are no refund/exchanges once an order is placed! If any problems please reach out to me via email or message on instagram! 

For Park Pick Ups:

Can I request a pickup?

I no longer accept any upcoming requests for any releases! If you need a custom pickup for OEs please message me on Instagram! OEs are retail plus tax! 

Certain LE pins vary in prices

Are all items in your shop on hand?

No not all items are on hand. Most items will be picked up within a few days of orders being placed. I do my best to keep on top of what is ready and available in the parks to avoid cancellations! 

When will my order ship? Do You offer local drop off?

Most items I try to ship within two to three business day! If an order takes longer to ship please be patient as I have to check other parks and there availability. If an order is placed Monday for a pickup it will ship Wednesday due to being in the parks all day for pin Tuesdays! 
*I no longer offer drop offs or meet ups. Thanks for understanding

What happens if my order is marked as delivered and not here? 

I recommend getting in touch with your local post office! No refunds/ exchanges once pins have left my hand and are in possession of the mail carrier!